CIRQ, an accredited International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that South Korea-based Opensurvey, Inc. has been certified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.
ISO 20252:2019 establishes globally recognized terms, definitions, and service requirements for project management in research organizations. Processes outlined in ISO 20252:2019 are designed to produce transparent, consistent, well-documented, and error-free methods of conducting and managing research projects.
Opensurvey has elected to include in its certification the following research services: sampling, including access panels, self-completion, and data management and processing to be attested in accordance with Annexes A, E, and F. This certification runs through February of 2029.
"In an era where AI is transforming how insights are generated, trust in data quality has never been more critical,” said Kyungrim Song, COO. “ISO 20252 certification validates that OpenSurvey’s AI-driven research platform is built on a foundation of internationally recognized methodological rigor — giving our clients confidence in every insight we deliver."
About Opensurvey, Inc.
Opensurvey is a research technology company pioneering AI Transformation in the research industry. Founded in South Korea in 2011, Opensurvey has been at the forefront of the industry's digital evolution, redefining how organizations understand consumers through the integration of advanced technology and deep research expertise. The company offers Dataspace, an AI-powered research platform specializing in quantitative research automation and AI-driven insights, alongside professional research services. Under the leadership of CEO Heeyoung Hwang, Opensurvey is setting the next standard of research in the AI era.
About CIRQ
A subsidiary of the Insights Association, CIRQ (the Certification Institute for Research Quality) was established to provide assessment and certification services to market research firms seeking certification to ISO 20252 and ISO 27001. A non-profit entity, CIRQ is committed to providing timely, thorough, and impartial assessments of its customers' research process management or information security management systems regarding certification to corresponding standards. CIRQ was established in compliance with all ISO requirements for certification bodies that provide auditing and certification services and is fully accredited by ANSI’s National Accreditation Board. To conform to its mandate of objective and impartial audits to these ISO standards, CIRQ is independently operated and managed under the oversight of an independent Board of Directors and submits to annual moderation by external authorities on ISO certification bodies.