Touchstone Research announced the promotion of Travis Santa to Chief Operations Officer (COO).

A veteran member of the Touchstone team, Travis’s promotion marks a significant milestone in a career that has spanned more than a decade. Travis quickly proved himself as a pivotal contributor to the company’s success, rising through the ranks to his most recent role as Vice President & Data Privacy & Security Officer. His expertise in data security, operational excellence, organizational management, systems operations and client services has helped fuel our growth and strengthened Touchstone as a trusted partner to global brands.

In addition to his leadership at Touchstone, Travis serves as Chairman of the CIRQ Board, a prestigious role with the Certification Institute for Research Quality (CIRQ), underscoring his dedication to the highest standards in information security and research quality.

Aaron Burch, CEO of Touchstone Research, shared:

"Travis’s journey at Touchstone is a testament to his exceptional work ethic, leadership, and expertise. His unwavering commitment to excellence has been instrumental in our growth and innovation. As COO, I am confident that he will further elevate our operations and drive continued success. It’s been inspiring to watch his progression from one of our first team members to COO—an achievement that embodies the heart of our company’s values."

In his new role, Travis will oversee the company’s strategic operations and day-to-day functions, ensuring that Touchstone continues to deliver world-class research solutions and uphold its commitment to innovation, data security, and superior client service.

This promotion reflects Touchstone Research's dedication to fostering internal growth, recognizing talent, and continuing to be a leader in the market research industry.