CIRQ, an accredited International Standards Organization (ISO) audit and certification body that is a subsidiary of the Insights Association, has announced that MedSurvey, Inc. has been certified to the ISO 20252:2019 Standard—Market, opinion and social research, including insights and data analytics.
ISO 20252 addresses market research stakeholder needs and includes data practices, ethical requirements, and clauses on data management security that align with the EU’s General Data Protection Regulation (GDPR). ISO 20252:2019 establishes globally recognized terms, definitions, and service requirements for project management in research organizations. Processes outlined in ISO 20252:2019 are designed to produce transparent, consistent, well-documented, and error-free methods of conducting and managing research projects. This certification will extend to October of 2027.
MedSurvey helps organizations conduct market research surveys with knowledgeable healthcare professionals. The company extends research operations for consulting and market research firms in the life sciences space at its Southampton, PA, office. Certified services include sampling including in-house access panels composed of healthcare professionals of various taxonomies; qualitative and quantitative recruitment for fieldwork; survey programming; and data management and processing.
“Having been certified to ISO 27001 last year, MedSurvey now holds special distinction as CIRQ’s fourth dual-certified organization,” commented CIRQ Managing Director Juliana Wood. “This is clear proof of the company’s commitment to data quality and data security.”
"We've always been committed to doing things the right way at MedSurvey,” said Paul Golota, CEO of MedSurvey. “With a dual certification in ISO 20252 and ISO 27001 standards, we're bringing receipts and assuring our customers that we're committed to delivering the highest levels of quality when it comes to the primary data they use to drive insights for their customers in life sciences."
About MedSurvey, Inc.
MedSurvey, Inc. is a medical market research company headquartered in Eastern Pennsylvania, with over 40 years of experience serving the insights community. The company partners with agencies and consulting firms to gather quality data among healthcare professionals and patients globally. MedSurvey focuses on building strong, long-term relationships with its clients, with an emphasis on transparency and experienced talent, and invests heavily in developing innovative solutions for medical market research.
About CIRQ
A subsidiary of the Insights Association, CIRQ (the Certification Institute for Research Quality) was established to provide assessment and certification services to market research firms seeking certification to ISO 20252 and ISO 27001. A non-profit entity, CIRQ is committed to providing timely, thorough, and impartial assessments of its customers' research process management or information security management systems regarding certification to corresponding standards. CIRQ was established in compliance with all ISO requirements for certification bodies that provide auditing and certification services and is fully accredited by ANSI’s National Accreditation Board. To conform to its mandate of objective and impartial audits to these ISO standards, CIRQ is independently operated and managed under the oversight of an independent Board of Directors and submits to annual moderation by external authorities on ISO certification bodies.