Data Collection Phone
While online data collection garners much attention these days, researchers understand the critical value of telephone interviews.
Our expert practitioners delve into the components of managing a telephone study:
• Sample Universe and Sample Source
• Incidence (How is it calculated?)
• Length of questionnaire
• Interviewer training
• Status reports
Closure (communications at end of study/moving to tabulation)
Other issues (changes to questionnaire/sample/quota after interviewing has begun).
You'll also get expert legal advice on the Telephone Consumer Protection Act (TCPA).