Shannon is responsible for listening to the needs of Jibunu clients, and the industry as a whole, and using her team and their talents to produce groundbreaking solutions. With the utmost levels of responsiveness, honesty, and respect, she consistently strives to deliver cutting edge products and services to Jibunu’s partners.
Shannon has a passion for raising the bar in customer satisfaction and a drive for streamlining processes with impressive resourcefulness and ingenuity. With her leadership and mentoring, the Client Services, Production, Engineering, and Software Quality Assurance teams are able to provide innovative solutions to afford the industry unprecedented research freedom.
Prior to joining Jibunu in 2014, Shannon had over 15 years of leadership and customer service experience in the publishing and e-commerce space, building digital publications, websites, apps and numerous technological solutions.