Crispin is a marketing, data and customer experience expert. He spent over a decade on the Executive Management Board of Chime Communications as CEO of leading brands such as Opinion Leader, Brand Democracy, Facts International and Watermelon. Prior to this Crispin held senior marketing and insight roles at BT, Royal Mail Group and Dixons. Crispin originally qualified as a chartered accountant and moved into management consultancy with Coopers & Lybrand (PwC). Crispin has been a Board Director (and Chairman) of the MRS for c15 years and UK ESOMAR Representative for c8 years. Crispin is currently Senior Strategic Advisor at mTab and works as a consultant with the Institute of Customer Service as well as helping leading global brands (both enterprises and agencies). Crispin is currently particularly active in advising in the M&A space around data, technology, research & insights.