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The Insights Association aims to serve as a conduit for the development and evaluation of industry best practices and professional standards. The agenda for the development of professional standards and industry best practices is set by Insights Association membership, through the Professional Standards Committee.

  • Mobile Optimization

    Last Updated:

    February 16, 2021

    The Insights Association is pleased to support and share with its membership guidance issued by The Market Research Society (MRS) on Mobile Optimization – the process of adjusting research designs to ensure ideal access to surveys and data collection on any device.

    Online Research
    Read More
  • The Physician Payments Sunshine Act

    Last Updated:

    October 22, 2018

    On August 1, 2013, the first reporting period under the Physician Payment Sunshine Act began.

    Physician Payments Sunshine Act
    Read More
  • CASRO on the Definition of Response Rates

    Last Updated:

    August 29, 2018

    During the past few years there has been a great deal of discussion in survey research concerning the problem of non-response. While always a concern, there was a general feeling among practitioners as early as 1970 that non-response was becoming a growing problem.

    Respondent Cooperation
    Read More
  • ESOMAR/GRBN GUIDELINE FOR ONLINE SAMPLE QUALITY

    Last Updated:

    August 23, 2018

    With the emergence and general acceptance of online samples for market, opinion, and social research comes a responsibility to measure and ensure the quality of research results using such samples. A number of concerns about sample quality have been raised across the industry.

    Online Research
    Read More
  • Survey Call Center Interviewer/Supervisor Training Modules

    Last Updated:

    July 2, 2018

    The CMOR-MRA Interviewer/Supervisor Training Modules help foster excellence in telephone survey call center management and interviewing.

    Telephone Research
    Read More
  • Social Media Guidelines

    Last Updated:

    April 12, 2018

    The emergence of social media has transformed the way people communicate online, providing forums in which we express opinions about products, policies, people and everything else that affects our lives. Market researchers have devised and applied myriad technologies and techniques–including the creation of research communities, blog mining, text analytics, etc.–in an effort to observe and interact with individuals and extract sentiments expressed within this popular medium.

    Online Research
    Read More
  • Insights Association's Guide to the Top 16 Social Media Research Questions

    Last Updated:

    March 14, 2018

    MRA (now Insights Association) and IMRO published this simple guide to Social Media Research (SMR) in 2010 in order to help researchers identify and find answers to the most important questions to SMR techniques

    Online Research
    Read More
  • Brand Equity Models and Measurement

    Last Updated:

    March 14, 2018

    Best practices for measuring brand equity

    General
    Read More
  • Call Monitoring and Recording Notification: Best Practices for Survey, Opinion and Marketing Research

    Last Updated:

    March 14, 2018

    1-page best practice paper on telephone monitoring/recording

    Telephone Research
    Read More
  • "Push polls" - Deceptive Advocacy/Persuasion Under the Guise of Legitimate Polling

    Last Updated:

    September 12, 2016

    The Marketing Research Association (MRA) and the entire survey, opinion and marketing research profession stands opposed to so-called "push polling," which is not polling at all – it is a form of political campaign messaging or negative phone banking fraudulently disguised as polling.

    Push Polls
    Read More

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About Us

As the leading voice, resource and network of the marketing research and data analytics community, the Insights Association helps its members create competitive advantage. All our revenue is invested in quality standards, legal and business advocacy, education, certification and direct support to enable our members to thrive in an evolving industry and drive business impact.

The 2019 IA Code of Standards and Ethics for Marketing Research and Data Analytics may be found here.

More About Us

About Our Members

Our members are the world's leading producers of intelligence, analytics and insights defining the needs, attitudes and behaviors of consumers, organizations and their employees, students and citizens. With that essential understanding, leaders can make intelligent decisions and deploy strategies and tactics to build trust, inspire innovation, realize the full potential of individuals and teams, and successfully create and promote products, services and ideas. 

Learn How We Do It

Contact Us

1156 15th Street NW, Suite 700
Washington, DC 20005
(202) 800-2545
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