This three-part series is designed to strengthen participants’ communication skills across foundational writing, high-pressure interactions, and long-term habit building. Each session builds on the last, moving from core clarity skills ? confident application under pressure ? consistent behavior change. The outcome: participants learn not just what effective communication looks like, but how to do it reliably in real-world situations.

Session 1 — Clarity: Communicating So People Get It

Purpose: Establish a foundation of clear, structured communication.
Key Insight: Your audience should always be able to grasp your central point—regardless of their time, attention span, or influence style.

What You’ll Learn:

• How to write updates and messages that are crisp, skimmable, and accessible.
   
• How to tailor communication for different influence styles using data, stories, and visuals.
   
• How to make insights land by matching the message to the audience’s needs and constraints.

Session 2 — Confidence: Communicating Effectively (Even When It’s Hard)

Purpose: Equip participants with frameworks and language for difficult communication moments.
Key Insight: Hard conversations become more manageable when you rely on clear structures, practiced language, and emotional awareness.

What You’ll Learn:

• How to prioritize what matters by saying no, offering respectful pushback, and negotiating tradeoffs.
   
• Techniques for answering tough questions without defensiveness.
   
• How to give feedback that is constructive, invitational, and grounded in facts rather than assumptions.
   
• Methods to build internal confidence and steady your voice under pressure.

Session 3 — Commitment: Turning Communication Skills into Lasting Change

Purpose: Transform communication skills from ideas into consistent, sustainable behaviors at work.
Key Insight: Real change comes from clear goals, understanding barriers, experimentation, and reflection—not from theory alone.

What You’ll Learn:

• How to set clear, specific communication goals with an understanding of likely obstacles.
   
• How to run structured experiments to test new communication approaches and build new habits.
   
• How to use reflection to reinforce improvements and support ongoing growth.

Series Takeaways

This series helps participants:

• Communicate with greater clarity and impact.
   
• Navigate challenging conversations with confidence.
   
• Build communication habits that stick and support long-term professional growth.

Who Should Attend:

Researchers and analysts, as well as those in management roles, seeking to improve their communication, to be more influential and confident in their roles, including areas that are tricky or where they’ve been stuck before.

Presented By: Rachael Maltiel Swenson 

With a decade of leadership in big tech (Meta, Intuit, eBay) and a foundation from strategy consulting (Bain), Rachael Maltiel Swenson brings deep expertise in analytics, product growth, and leadership development. She partners with organizations to empower leaders to move from tactical execution to strategic influence, empowering leaders to elevate their abilities to confidently drive, influence, and deliver lasting impact and results. Known for her ability to synthesize complex information and unlock people’s potential, Rachael thrives at the intersection of right-brain empathy and left-brain logic. Her work spans executive coaching, org-level influence and communication, and tying data to strategy in high-stakes environments. She holds a BA in Math & Philosophy from Claremont McKenna College, an MS in Statistics from the University of Washington, and is an ICF Associate Certified Coach.