Much is happening at the intersection of UX, CX & Insights but there's not always enough understanding, coordination, or communication amongst the departments, practitioners or leadership to ensure a customer-centered mindset is driving key business decisions and organizational growth.
What's the remedy? “X” marks the spot.
This forum brings UX, CX & Insights together with content and conversations to foster development of a unified voice of the customer.
View the X 2020 Program
Featuring experts rooted in each discipline, sessions will help you and your teams:
Both days will culminate with facilitated and open forums where you can meet and talk directly with peers working across the CX / UX / Insights spectrum.
Through gaps in understanding and communication slip opportunity. The opportunity to truly be customer-centric and not only share but activate on essential insights across your organization.
Elevate your value and the value of your practice by joining with fellow CX, UX, and Insights professionals at X!