NEXT 2018 April 30-May 1, 2018 in New York

Reaching for Singularity: How AI is Transforming Social Listening and Intelligence

Social and related voice-of-customer text data is perhaps the richest data resource opportunity for customer-centric brand but separating the signals from the vast noise has been a significant challenge. This session will explore how new AI-powered technologies are changing the game and unleashing the power of social intelligence across the world with insights and analytics. It will also feature details on new “democratized” data science platforms that put the power of AI-powered natural language processing technology directly into the hands of analysts.

Speaker(s)

  • Rob Key – Converseon

    CEO, Converseon

    Rob is founder and CEO of Converseon, a leading social consultancy + technology firm, that for over a decade has helped leading brands fully leverage the value of social data across the enterprise to drive business results.Forrester Research named Converseon a leader in the Enterprise Social Listening Wave of 2010, and Strong Performer in 2012/2014 with highest industry scores for research/consulting (5 out of 5 score), data processing and sentiment analysis.

See the full conference schedule
NEXT 2018
Monday, Apr. 30, 2018
3:15pm to 3:30pm EDT