Reaching for Singularity: How AI is Transforming Social Listening and Intelligence
Social and related voice-of-customer text data is perhaps the richest data resource opportunity for customer-centric brand but separating the signals from the vast noise has been a significant challenge. This session will explore how new AI-powered technologies are changing the game and unleashing the power of social intelligence across the world with insights and analytics. It will also feature details on new “democratized” data science platforms that put the power of AI-powered natural language processing technology directly into the hands of analysts.
Speaker(s)
Monday, Apr. 30, 2018
3:15pm to 3:30pm EDT