At Raytheon Technologies, the Enterprise Services User Experience team works each day to invent the future of employee experiences.
This is not an aspirational statement, it’s our remit. Using a variety of design frameworks and experience measurement tools we empower employee collaboration and innovation globally.
The way we work and engage has changed. Faint, unfocused signals that used to pass as communication and research findings in traditional organizations don’t translate anymore. We meet these changes head on by rethinking the role of knowledge in experience design. Using frameworks from a variety of disciplines, we look to systematically create, measure, and socialize knowledge to future proof the collaboration and innovation experience for 200,000 employees. Through creative engineering we engage with knowledge workers who have historically been difficult to reach and measure. Through strategic, data-driven communication, we socialize and pilot new innovative experience concepts faster than previously thought possible.
- Learn a fresh approach for tapping into knowledge workers
- Obtain a framework for leveraging data for sense-making
- Learn to leverage "building to think" as an effective socialization tool