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Culture, Disrupted: Inclusive Methods and Persuasive Tools for Conscious Research

In this session, Healthline Media and 20|20 will discuss how massive disruption in culture and society is also disrupting corporate culture and business practices.  Healthline Media’s Consumer Insights & Analytics team has a clear mission: to deliver the highest quality, most inclusive methods and advocacy in market research.  

With examples from Healthline Media’s own recent research on inequity in healthcare, you’ll leave the session with an understanding of how your brand can adapt to disruptive forces with empathy, openness and bravery.  This equity research was commissioned to expand Healthline’s understanding of the lived health care experience of Black, Indigenous, and People of Color (BIPOC), including those who identify as heteronormative, LGBTQ+ and/or living with a chronic health condition. 20|20 worked to assist Healthline in developing a more informed point of view for content creation to deliver relevant, meaningful, compassionate and actionable information to all audiences.

Join us as Healthline Media shares their journey - from starting the conversation, executing inclusive research, delivering insight with conscious language, and sharing across the organization via an actionable, replicable framework.  

Speaker(s)

  • Julia Eisenberg – 20|20 Research

    Senior Vice President, Insights, 20|20 Research

    Julia serves as Senior Vice President, Insights for 20|20. In this role she manages an incredibly smart group of strategic thinkers and is happiest when helping her team and clients use insights to drive growth.

    Julia has 15 years of experience working and learning in the industry – first on the client side for Gap and Crocs and more recently on the supplier side, which led her to 20|20.

    Outside the office, you’ll find Julia spending time with her family, enjoying the Rocky Mountains and supporting the arts in Denver.

  • Nicole Wargon – Healthline Media

    Research Analyst, Consumer Insights & Analytics, Healthline Media

    Nicole is a research analyst on the consumer insights team at Healthline Media where she aims to bring the voice of the consumer to the company daily and conducts research projects to help her colleagues make user centric decisions. She is passionate about storytelling and asking thought-provoking questions. 

See the full conference schedule
CRC 2020
Thursday, Oct. 22, 2020
5:00pm to 5:25pm EDT

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