We all know that suppliers can be critical to many research projects. But too often there's a problem. From the initial research question, suppliers may be equipped to structure a hypothesis and to conduct research activities, but how well do they really understand the business need?
If detail is lacking in communicating the business need, the results can suffer as can the relationship with the vendor.
Come learn more about the unwritten rules – the ‘science’ – of supplier engagement as well as the finesse – the ‘art.’ Developing a healthy balance of both requires some practice and this session can help by covering:
- What you need from your supplier . . . and what they need from you
- What to do when you need more than you are getting
- How to best balance investment and cost
- How organizational structure can affect roles and etiquette