How to Integrate Voice into Your Customer Experience, Part I...
The emergence of smart speakers and virtual assistants have brands scrambling to secure their place in the new world of voice shopping.
For providers of insights, voice will be a new way to engage in meaningful and natural two-way conversations on the consumers’ terms.
But how?
Get guidance on both ‘Voice UX’ and survey design from leading experts in the field.
See live demonstrations of voice-powered surveys and learn details on pilot projects launched on Alexa and Google Assistant.
Speaker(s)
Thursday, Jun. 13, 2019
1:00pm to 1:30pm CDT