IA Corporate Researchers Conference (IA CRC) October 22-24, 2019 in Orlando
CR-Only: Communicating with Influence Panel
Pamela S. Nelson, PRC – TIAA
Senior Director Customer Insights, TIAA
Pamela Nelson is a 25-year research veteran who has helped Fortune 500 companies use customer insights to help solve business issues and achieve strategic goals. Pam is currently Senior Director of Customer Insights for TIAA (a Fortune 100 financial services firm with more than $1 trillion in assets) and has held positions leading the research discipline for various companies throughout the US.
Charitie Dantis-Gayo - New York Life
VP, Insights, New York Life
Maria Cheung – Pitney Bowes
Research & Analytics Executive, Pitney Bowes
Maria currently leads the market research team at Pitney Bowes, a B2B global technology company in the midst of an exciting transformation. She had also led research and analytics teams at Citigroup, MasterCard, PhD Media, Morgan Stanley, American Express, and Time Warner Cable. Maria is an innovative and results-oriented leader who is passionate about leveraging data-driven insights to create customer-centric solutions that drive business growth. She is also a committed foodie, gardener, bargain hunter, and tandem cyclist.
Elizabeth Paz – Del Taco Restaurants, Inc.
Consumer Insights Manager, Del Taco Restaurants, Inc.
Elizabeth is a curious and passionate researcher who is always searching for creative ways to answer business questions and uncover insights. She has more than eight years of experience in the research industry, including both agency- and client-side. Elizabeth enjoys collaborating with cross-functional partners to find strategic solutions to drive business growth. She currently holds the position of Consumer Insights Manager for Del Taco and previously held roles at Jack in the Box and Culturati Research & Consulting (agency-side).
Maria Amenta - New York LIfe
Corporate Vice President, New York Life
Maria Amenta currently is Corporate Vice President for New York Life Direct and is responsible for leading the customer insights and competitive intelligence practice for the direct to consumer insurance division of NYL.