Reforming the Telephone Consumer Protection Act (TCPA) is now a regulatory reform priority for the nation's small business advocate. Following entreaties from Insights Association Chairman Rob Stone last fall, and a broad meeting of companies and associations in May, the Small Business Administration (SBA) has taken sides in the TCPA reform fight and weighed in at the Federal Communications Commission (FCC).
According to the SBA Office of Advocacy, "Recent litigation has created uncertainty over what types of technology can be used to contact customers without running afoul of the TCPA." On behalf of small businesses, the agency urged the FCC "to issue an interpretation of the term 'autodialer' in light of the recent D.C. Circuit Court case striking the FCC's 2015 interpretation, adopt safe-harbors for businesses that utilize a reassigned numbers database, and interpret the term 'called party' as the intended or expected recipient of a call." Many small businesses face "uncertainty" that makes it "extremely difficult" to call consumers "without fear of unscrupulous litigation."
These comments in our favor from SBA can only help with the pending rewrite of the TCPA regulations.